Assessing your care
and support needs

Use our care assessment tool to determine the level of care needed for you or your loved one.

Start the assessment Not sure what to do?
Call us on 0800 086 8686 and a member of the team will conduct the assessment over the phone with you.

Getting started with the care assessment

Promedica24’s online care assessment tool is designed to provide an indication of the level of care and support you or your loved one might need, based on some simple questions. The assessment tool will guide you through 6 short stages to help determine the level of dependency, plus provide some useful next steps in exploring care options.

The care assessment gives you a recommendation based on:

  • Physical function How well they can manage physical activities such as moving around the house, walking up and down stairs and their overall mobility.
  • Mental status Their memory, orientation and communication as well as their general behaviour, cooperation and acceptance of support.
  • Personal care & outlook How well they are able to manage their own personal care, hygiene and medication, as well as their level of social activity.