Assessing your care
and support needs

Use our care assessment tool to determine the level of care needed for you or your loved one.

Start the assessment Not sure what to do?
Call us on 0800 086 8686 and a member of the team will conduct the assessment over the phone with you.

Getting started with the care assessment

Promedica24’s online care assessment tool is designed to provide an indication of the level of care and support you or your loved one might need, based on some simple questions. The assessment tool will guide you through 6 short stages to help determine the level of dependency, plus provide some useful next steps in exploring care options.

The care assessment gives you a recommendation based on:

  • Physical function How well they can manage physical activities such as moving around the house, walking up and down stairs and their overall mobility.
  • Mental status Their memory, orientation and communication as well as their general behaviour, cooperation and acceptance of support.
  • Personal care & outlook How well they are able to manage their own personal care, hygiene and medication, as well as their level of social activity.

Before we start, who are you assessing for care and support?

Myself Assess the care needs for yourself
Someone else Assess the care needs for a loved one

Your progress

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How well do they manage eating and drinking?
Why does this matter? Understanding their ability to manage eating and drinking is really important when determining the right level of care, especially if preparing meals is required as part of their care.

Please select one

How is their mobility?
Why does this matter? Understanding their mobility level helps us to determine whether specialist equipment might be required, such as a hoist, and whether or not more than one carer might be required.

Please select one

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What about their orientation?
Why does this matter? Orientation helps us to understand the level of risk of wandering or getting lost, and enables us to determine a level of dependency.

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How well can they communicate?
Why does this matter? It’s important for us to understand their ability to communicate, so that we can consider alternative methods of communication.

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How readily will they accept support?
Why does this matter? Whether or not someone is willing to accept support and assistance can be an important consideration when determining the right level of care.

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How is their general behaviour?
Why does this matter? Understanding someone’s usual behaviour helps us to determine their care needs and ensures the right support can be put in place.

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Do they need any support at night?
Why does this matter? Whether or not someone needs support overnight can determine whether round the clock care, such as live-in care, would be beneficial.

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What level of insight into their care and support needs do they have?
Why does this matter? It’s important to understand their awareness and insight into their own care needs, to ensure the right level of support can be provided.

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How are they with dressing themselves?
Why does this matter? Whether or not someone needs support in dressing themself forms a key part of determining the right level of care and support in the home.

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How well do they manage their personal hygiene?
Why does this matter? It’s important for us to understand the person’s ability to manage their own personal hygiene to ensure the right support is in place to preserve privacy and dignity.

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What about their continence?
Why does this matter? It’s important for us to understand the person’s level of continence to ensure the right support is in place to preserve privacy and dignity.

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Do they need any support with medication?
Why does this matter? It’s important for us to understand whether support is needed to administer medications, to ensure the right support is given at the right times.

Please select one

Do they have any complex or specialist care needs?
Why does this matter? Some people may have complex or specialist care requirements related to medical conditions, so it’s important that we understand what they are to ensure the specialist needs are adequately catered for.

You can select many answers

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