Personalised care at home

What if you or your loved one’s care needs don’t fit neatly in to a box? We understand everyone is different and that’s why we never try to fit our clients into a pre-determined care service package. Every customer receives a personalised care plan because we spend time assessing their needs and regularly update those assessments so that changes can be made as and when they are needed.

The personal touch in familiar surroundings

Our personalised care service provides one-to-one support that you simply can’t get in a care home. Our dedicated, live-in companions ensure you can maintain your normal routines and lifestyle – it truly is personalised home care, 24/7.

Because everyone is different, each of our clients receives a personalised care plan. We then provide a shortlist of highly trained carers who have been matched to you on personality, lifestyle, hobbies and interests as well as any specific care needs. This same carer will stay with you for up to three months at a time before they take a break and will alternate with another carer, selected by you, who is just as suitable as the first.

It’s so important to us that our clients are able to retain as much independence as possible even as their personal care needs grow. Living at home minimises the stress and pressure that people can often feel when health or circumstances change.  Our live-in care helps to maintain a sense of balance with your surroundings and personal possessions exactly as they have always been and preserves the option to be a part of your local community whenever you wish.

Person-centred care brings you into the decision-making process for your own health and wellbeing. Our clients are always treated with dignity, compassion and respect, but we want to do even more than that. That’s why we work collaboratively with you so that you can enjoy your life at home in the best possible health.

Overview of what’s typically included:

  • Caring for people who may be bed bound
  • Palliative end-of-life care
  • Support for conditions like dementia, motor neurone or parkinson’s disease that require a higher level of care
  • Supporting people who may need help overnight
  • Support for people with behavioural needs
  • Supporting people to recognise and develop their own strengths and abilities to live a fulfilling life
Enquire about live-in care
Questions about the types of care we offer? Call us on 0800 086 8686 or Request a call back
Meet our carers

Learn more about our companions and carers

Testimonials

Here’s what our customers have to say about Promedica24

What people say

Promedica24 looked after my father and step mother in the home for some time in 2015/2016. I found the carers caring and professional, having to adapt on a daily basis to the care of my father and his wife.

When my father’s health deteriorated which unfortunately happens with the elderly, they were compassionate and had much empathy towards our family and the people they were caring for. D.D Mudeford, Christchurch

More from our happy customers Read more

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