Live-in, personal care at home

What if you or your loved one’s care needs don’t fit neatly in to a box? We understand everyone is different and that’s why we never try to fit our clients into a pre-determined care service package. Every customer receives a personalised care plan because we spend time assessing their needs and regularly update those assessments so that changes can be made as and when they are needed.

Person-centred home care focuses on individual needs

Personal care services by Promedica24 provide 1-to-1 support rarely, if ever, available in care homes. Our dedicated carers help maintain quality-of-life, normal routines and lifestyle, understanding and adapting to specific care needs.

Because everyone is different, each of our clients receives a personalised care plan (developed from our care assessment tool). A shortlist of highly trained carers is drawn up who are matched to you on personality, lifestyle, hobbies and interests, as well as care requirments. Your chosen home carer will then stay for up to three months before they take a break to alternate with another carer, selected from your current shortlist.

Person-centred care brings you into the decision-making process for your own best health and wellbeing. Our clients are always treated with dignity, compassion and respect, but we aim to do even more than that. That’s why we work collaboratively with you so that you can enjoy your life at home in the best possible health.

It’s so important to us that our clients are able to retain as much independence as possible, not least if personal care needs grow. Living at home minimises the stress and pressure people often feel when health or circumstances change.

Our person-centred home care helps maintain a sense of balance with an individual’s surroundings and immediate environment, exactly as they have always been enjoyed – and continuing, or potentially even starting up – participation in local communities.

Overview of what’s typically included in our home care:

  • Caring for people who may be bed bound
  • Palliative end-of-life care
  • Support for conditions like dementia, motor neurone or Parkinson’s disease that require a higher level of care
  • Supporting people who may need help overnight
  • Support for people with behavioural needs
  • Supporting people to recognise and develop their own strengths and abilities to live a fulfilling life
Home care enquiries

Questions about the types of care we offer? Call us on 0800 086 8686 or Request a call back

Valerie and Michelle’s story

Having someone in the house all the time with mum is brilliant. I know she's happy, I know she's safe. It's great - I don't have to worry.

Watch their story
Meet our carers

Learn more about our companions and carers

Testimonials

Here’s what our clients say about Promedica24

Next steps in finding the right care for you

Take the next step in finding the right care for your needs with one of the options below. Alternatively, just give our care advisors a call on 0800 086 8686.

×

Request a brochure

To request a care brochure by post or email, please complete the short form below with your details.

How would you like to receive the brochure?
PDF by email
Brochure by post
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Your requested care brochure will be on its way to you soon! In the meantime, why not try our online care assessment tool, or arrange an in-home care assessment?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

×

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Our local care partner will be in touch shortly to discuss your requirements and answer any questions. In the meantime, why not try our online care assessment tool?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

What people say

In 2014 at the age of 75, Valerie was still living in her family home in Chelmsford, then with the […]

More from our happy customers Read more

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

One of our representatives will be in touch shortly to discuss your requirements