About us

About us

For more than a decade, Promedica24 have been providing live-in care to vulnerable adults as a genuine alternative to residential care homes. We opened our first offices in Warsaw, Poland, in 2002 and since then, have expanded through Germany and the UK to become Europe’s largest provider of specialist live-in care.

We are passionate about our client’s right to receive the highest quality of care in the comfort, security and familiarity of their own homes. We believe in the provision of care through kindness, experience, friendship and knowledge.

From our UK managing director to every regional partner and each of our expert carers, we all pride ourselves on making a difference to people’s lives. Promedica24 proudly sets the standard in the care services industry, and have positively impacted on the lives of over 24,000 families to date.

We are fully committed to helping improve health and social care in the UK by supporting and being engaged with national and local groups with the same aim. Our Charity of the Year is The Silverline which we will promote and raise funds for. We are a national member of the Dementia Action Alliance and a number of our Regional Partners are members of their local Alliance. We support the Dementia Friends initiative by training our staff and Regional Partners to be either Friends or Champions. Finally our Regional Partners support and raise funds for local charities and Promedica24 match their efforts.

Our mission

To be the leading live-in care provider in the UK by delivering a genuine and affordable alternative to residential care.

Our belief

A caring service starts with caring people, therefore we strive to recruit and train the highest quality care staff.

Our CARE

  • Comforting:

Our service provides high-quality person-centred care at the most crucial time in our client’s lives. The stability of being able to remain in their own home and the continuity of care staff are real benefits of live-in care.

  • Adaptable:

Care isn’t a one size fits all. People are individuals and our client’s needs are assessed and understood before being matched with a carefully selected care worker. This personalised approach ensures better care.

  • Responsive:

When care is needed quickly our efficient process can provide almost immediate care provision. We work towards a 3-5 day promise from your in-home assessment of your care needs to the care worker starting with a client.

  • Empowering:

We provide real choice to our clients, the choice to stay in their own home, the liberty to decide how their day is spent. This provides the dignity that we would expect for ourselves.


Questions about the types of care we offer? Call us on 0800 086 8686 or Request a call back

Valerie and Michelle’s story

"Having someone in the house all the time with mum is brilliant. I know she's happy, I know she's safe. It's great - I don't have to worry."

Watch their story
Meet our carers

Learn more about our companions and carers

Testimonials

Here’s what our clients say about Promedica24

Next steps in finding the right care for you

Take the next step in finding the right care for your needs with one of the options below. Alternatively, just give our care advisors a call on 0800 086 8686.

×

Request a brochure

To request a care brochure by post or email, please complete the short form below with your details.

How would you like to receive the brochure?
PDF by email
Brochure by post
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Your requested care brochure will be on its way to you soon! In the meantime, why not try our online care assessment tool, or arrange an in-home care assessment?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

×

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Our local care partner will be in touch shortly to discuss your requirements and answer any questions. In the meantime, why not try our online care assessment tool?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

What people say

Following our mum’s ageing and subsequent mobility problems we had no alternative than to investigate permanent care home facilities. The […]

More from our happy customers Read more

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

One of our representatives will be in touch shortly to discuss your requirements