Guardians, companions, carers, friends
At Promedica24, our quality care workers are the core of our business. Most of our care workers are mature and have chosen care as a vocation. They love what they do and we are proud to have them as members of our high quality team.
Care worker training
We have dedicated recruitment offices across Poland. Promedica24 care workers are carefully selected, language tested and security screened before they come to the UK. We take personal and professional references and look for care workers with previous care experience.
Before coming to the UK, all care workers undertake the following:
- A five-day residential training course covering essentials needed to
provide care in the UK
- A person-centred care course
- A UK documentation course including medical administration records
- A key conditions and medical terminology module
- A dignity and choice in the provision of care course
All Promedica24 care workers undertake continued personal development (CPD) and training whilst in the UK:
- Remote learning completed online and monitored by our Care
- Tested in house and certificated by Promedica24
- Only care workers who complete their training to the highest standards and adhere to all ongoing CPD are invited to care for our clients in the UK.
Care worker support
Our care workers are part of our family and we take care of them as such. The work they do is challenging, emotional and is extremely important, making a difference to people’s lives every single day. Their happiness and well-being is crucial and we have a comprehensive support structure in place to support them.
- Eight regionally based UK care managers who visit every care worker every month
- Team of eight Poland-based care managers who call the care workers on a fortnightly basis
- 24/7 telephone support line
- Private medical insurance
- We also provide our care workers’ families with the same private medical insurance
- Care Worker of the Year Awards ensure their efforts are recognised nationally
When care workers are ‘off-contract’ and at home in Poland, they receive the same care and attention from us:
- They are still paid by the company
- We run care worker days including picnics and sailing days
- We organise craft and cookery courses
- Friends and family are encouraged to be involved in all activities.
Happy care workers make great carers, and great carers are what makes Promedica24 so special.