Quality; it’s a word we are all used to hearing. Sometimes, we can take for granted the importance of this simple term. When it comes to care for yourself or a loved one, quality is crucial. At Promedica24, it’s a word we take very seriously indeed.
Quality live-in care means receiving care that isn’t just medically appropriate but suits you personally and allows you or your loved one to retain as much independence and dignity as possible. Quality live-in care means having a carer who is professional, smart, clean, kind, considerate and above all, someone you genuinely like and trust. Quality care eases the emotional burden, allows you to spend time with your loved one as just that; a loved one, not a carer. It provides comfort, respite and peace of mind.
We proudly serve clients who have been with us since day one and in 2016, we received a 96% positive feedback from our customer satisfaction survey.
We find, recruit and train our own carers to ensure that our meticulous standards for high quality live-in care are met. Our care team is built on more than just experience and qualifications; our carers are often more mature and have chosen care as their vocation. Professional pride mixed with a genuine personal investment in helping others is what makes Promedica24 the live-in care provider of choice for so many.
We are proud to work with The Alzheimer’s Society on their Dementia Friends initiative. Many of our regional partners are Dementia Friends and aim to help raise awareness and make positive changes in the lives of anyone living with the condition, whether they are a client or not.
Promedica24 looked after my father and step mother in the home for some time in 2015/2016. I found the carers caring and professional, having to adapt on a daily basis to the care of my father and his wife.
When my father’s health deteriorated which unfortunately happens with the elderly, they were compassionate and had much empathy towards our family and the people they were caring for. D.D Mudeford, Christchurch
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