Quality of care

Quality; it’s a word we are all used to hearing. Sometimes, we can take for granted the importance of this simple term. When it comes to care for yourself or a loved one, quality is crucial. At Promedica24, it’s a word we take very seriously indeed.

Quality live-in care means receiving care that isn’t just medically appropriate but suits you personally and allows you or your loved one to retain as much independence and dignity as possible. Quality live-in care means having a carer who is professional, smart, clean, kind, considerate and above all, someone you genuinely like and trust.  Quality care eases the emotional burden, allows you to spend time with your loved one as just that; a loved one, not a carer. It provides comfort, respite and peace of mind.

Quality care is life-changing.

We proudly serve clients who have been with us since day one and in 2016, we received a 96% positive feedback from our customer satisfaction survey.

Quality assured

We find, recruit and train our own care workers to ensure that our meticulous standards for high quality live-in care are met. Our care team is built on more than just experience and qualifications; our carers are often more mature and have chosen care as their vocation. Professional pride mixed with a genuine personal investment in helping others is what makes Promedica24 the live-in care provider of choice for so many.

Dementia Friends

We are proud to work with The Alzheimer’s Society on their Dementia Friends initiative. Many of our regional partners are Dementia Champions or Friends and aim to help raise awareness and make positive changes in the lives of anyone living with the condition, whether they are a client or not.



Questions about the types of care we offer? Call us on 0800 086 8686 or Request a call back
Meet our carers

Learn more about our companions and carers


Here’s what our customers have to say about Promedica24

What people say

She really is a most delightful person, with such a willing and helpful personality. Thank you again for all your help.

More from our happy customers Read more

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