Quality; it’s a word we are all used to hearing. Sometimes, we can take for granted the importance of this simple term. When it comes to care for yourself or a loved one, quality is crucial. At Promedica24, it’s a word we take very seriously indeed.
Quality live-in care means receiving care that isn’t just medically appropriate but suits you personally and allows you or your loved one to retain as much independence and dignity as possible. Quality live-in care means having a carer who is professional, smart, clean, kind, considerate and above all, someone you genuinely like and trust. Quality care eases the emotional burden, allows you to spend time with your loved one as just that; a loved one, not a carer. It provides comfort, respite and peace of mind.
We proudly serve clients who have been with us since day one and in 2016, we received a 96% positive feedback from our customer satisfaction survey.
We find, recruit and train our own carers to ensure that our meticulous standards for high quality live-in care are met. Our care team is built on more than just experience and qualifications; our carers are often more mature and have chosen care as their vocation. Professional pride mixed with a genuine personal investment in helping others is what makes Promedica24 the live-in care provider of choice for so many.
We are proud to work with The Alzheimer’s Society on their Dementia Friends initiative. Many of our regional partners are Dementia Friends and aim to help raise awareness and make positive changes in the lives of anyone living with the condition, whether they are a client or not.
We have been very happy with the carers supplied by Promedica24. When our client (a gentleman in his nineties) needed a live in carer, we researched various local care agencies to ensure that he received the best care possible. We finally settled on Promedica24. The carers are brought in from Poland but, despite early issues with the language barrier (which was very quickly overcome by Promedica24 replacing a carer who was not satisfactory), we have been impressed with the professionalism of all involved and with the commitment of the carers to looking after our client. This has provided us with a great deal of re-assurance and we are able to relax knowing that he is being cared for as well as could be expected by thoughtful, caring, kind and professional individuals. Mr SW (Solicitor/POA) Christchurch, Dorset
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