Quality of care

Quality; it’s a word we are all used to hearing. Sometimes, we can take for granted the importance of this simple term. When it comes to care for yourself or a loved one, quality is crucial. At Promedica24, it’s a word we take very seriously indeed.

Quality live-in care means receiving care that isn’t just medically appropriate but suits you personally and allows you or your loved one to retain as much independence and dignity as possible. Quality live-in care means having a carer who is professional, smart, clean, kind, considerate and above all, someone you genuinely like and trust.  Quality care eases the emotional burden, allows you to spend time with your loved one as just that; a loved one, not a carer. It provides comfort, respite and peace of mind.

Quality care is life-changing.

We proudly serve clients who have been with us since day one and in 2016, we received a 96% positive feedback from our customer satisfaction survey.

Quality assured

We find, recruit and train our own care workers to ensure that our meticulous standards for high quality live-in care are met. Our care team is built on more than just experience and qualifications; our carers are often more mature and have chosen care as their vocation. Professional pride mixed with a genuine personal investment in helping others is what makes Promedica24 the live-in care provider of choice for so many.

Dementia Friends

We are proud to work with The Alzheimer’s Society on their Dementia Friends initiative. Many of our regional partners are Dementia Champions or Friends and aim to help raise awareness and make positive changes in the lives of anyone living with the condition, whether they are a client or not.

dementia-friends

 


Questions about the types of care we offer? Call us on 0800 086 8686 or Request a call back

Valeries story

"Having someone in the house all the time with mum is brilliant. I know she's happy, I know she's safe. It's great - I don't have to worry." Valerie and Michelle

Watch their story
Meet our carers

Learn more about our companions and carers

Testimonials

Here’s what our clients say about Promedica24

Next steps in finding the right care for you

Take the next step in finding the right care for your needs with one of the options below. Alternatively, just give our care advisors a call on 0800 086 8686.

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Request a brochure

To request a care brochure by post or email, please complete the short form below with your details.

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Brochure by post
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Your requested care brochure will be on its way to you soon! In the meantime, why not try our online care assessment tool, or arrange an in-home care assessment?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

×

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

Our local care partner will be in touch shortly to discuss your requirements and answer any questions. In the meantime, why not try our online care assessment tool?

If you’d like to speak to us immediately, please call us on 0800 086 8686.

What people say

In 2014 at the age of 75, Valerie was still living in her family home in Chelmsford, then with the […]

More from our happy customers Read more

Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.

Who are you looking for care for?
For myself
For my loved one
I'm looking for something else
We hereby inform that your consent may be withdrawn at any time, by sending an email to: dataprotection@promedica24.co.uk or by phone: +44 20 3318 5475.
Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn.

Please complete the selected fields.

We inform you that the following companies:

  • Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts,
  • Promedica24 (Wiltshire) Ltd in Swindon, SN2 8BW, Kembrey Park Pure Offices Suite 50,
  • Promedica24 (West Midlands) Ltd, in Coventry, CV4 8JA, Westwood Way, Westwood Business Park, Ensign Business Centre, First Floor No 15,
  • Promedica24 (Lancashire) Ltd, in Rawtenstall, BB4 6HH, New Hall Hey Road, Hardmans Business Centre, Suite 1,

are co-administrators of your personal data processed on the basis of your consent expressed in order to contact you and provide the details of the offer of care services.

Learn more about GDPR Privacy notice for customers

Thank You

One of our representatives will be in touch shortly to discuss your requirements